Safety

Safety Center

Safety matters across rider and driver interactions. This page shares basic guidance for responsible use of the Indoride platform.

Before the ride

Confirm driver details, destination, and ride fare clearly before beginning the trip.

During the ride

Stay alert, follow local laws, and avoid sharing sensitive information unless it is necessary for the trip.

Report concerns

If there is misuse, suspicious conduct, or a serious service issue, contact support immediately through the app support section or website contact form.

If you need anything specific, kindly contact us through the application customer support section and message us with what you need and what your problem is. For other help, use the website contact form.