Frequently Asked Questions
Search for common questions about Indoride, pricing, support, riders, drivers, and platform use.
Does Indoride charge platform fees?
No. Indoride currently does not charge platform fees from riders or drivers.
How is the fare decided?
The fare is automatically calculated by distance in the app, and the same amount is shown to both customer and driver.
What if the charged amount is different from the app fare?
If a driver charges more than the app amount, or a customer pays less than the app amount, please report it through the in-app support section. Indoride can review the complaint, but the app does not currently charge platform fees.
How do I get support for a specific issue?
If you need anything specific, kindly contact us through the application customer support section and message us with what you need and what problem you are facing. For other help, use the website contact form.
Can drivers join Indoride?
Yes. Drivers can contact the team through the website contact form or support channels for onboarding and city availability details.
How can I download the app?
You can download the latest version of the app from the official Google Play listing on the homepage.
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If you need anything specific, kindly contact us through the application customer support section and message us with what you need and what your problem is. For other help, use the website contact form.